Facilities and Campus Operations

Operations and Maintenance

Operations and Maintenance provides custodial, maintenance, building environment control, and grounds and athletic field services in addition to responding to University maintenance emergencies in conjunction with the Facilities Management Service Response Center.

Operations and Maintenance Divisions

Operations and Maintenance divisions undertake projects that are designed to streamline maintenance functions and to add new functionality to building systems as well as address safety issues. The majority of these self-generated projects are undertaken during the summer months. Customer generated projects are scheduled with the requesting department to limit the impact to their operation.

Division Description
DIV01 Structural and Lock Shop
DIV02 Plumbing
DIV03 Electrical
DIV04AD Custodial Admin
DIV04AM Custodial Am Shift
DIV04CL Custodial Cleaning
DIV04DN Custodial Dining Services
DIV04E Custodial East Campus
DIV04FTD Custodial Floating - Daytime
DIV04FTO Custodial Floating - Overnight
DIV04KN Custodial Keeney Quad
DIV04OFF Custodial Off-Campus
DIV04OV Custodial Overnight
DIV04PB Custodial Pembroke
DIV04PE Custodial Evening Shift - East
DIV04PW Custodial Evening Shift- West
DIV04SV Custodial Equip Service And Repair
DIV05 Grounds-Playing Fields
DIV06 Stores-Warehouse
DIV07 Central Heat Plant
DIV08 HVAC-Heating Ventilation and Air Conditioning
DIV09 Controls
DIV10 2nd Shift HVAC, Heating Ventilation and Air Conditioning
OPS Operations-Contracted Services
PDC Planning, Design, And Construction-Project Management
SERVRSP Service Response Center
STRCMEP Structural/Mechanical-Electrical-Plumping Review

Energy Conservation

Brown University has long been aware of the financial and environmental benefits of using energy wisely while maintaining an exceptional environment for learning and research. Operations and Maintenance trades divisions continuously look for, and implement, conservation measures when retrofitting components within buildings to save energy and to comply with all current environmental regulations.

Billable Services

There are a wide range of goods and services not covered under our general maintenance funding for facilities and grounds. Delivery of these types of services would be considered a billable service. When trying to determine what is billable, keep in mind whether the work is the need of the building versus the desire of the user. Work that a requester will be expected to pay for is called sold service.


  • Costs of any service to maintain the regular upkeep of facilities, building systems, and functions are the responsibility of Facilities Management.
  • All others are the responsibility of the user.

Operations and Maintenance Services

It is important to understand that there are a wide variety of heating and cooling system types installed within the various university buildings.
Brown University’s records storage is available to University departments at our storage facility located at 10 Park Lane in Providence. Below is the process for securing space, the means to access the facility and the means to request Facilities Management to transport documents to this location.
Facilities Management, working in collaboration with the Departments of Public Safety (DPS), residential life, and purchasing has developed a plan for removal and disposal of bicycles left on campus in violation of policy (violations are described as, but are not limited to those bicycles being secured to trees, light poles, internal and external railings, entrances and egress areas).