Facilities and Campus Operations


Facilities and Campus Operations supports the teaching and research missions of the University by maintaining and improving the University’s physical environment.

Key Responsibilities

Among our major responsibilities towards the achievement of maintaining and improving the University’s physical environment are:

  • Providing customer service on all facility-related issues 24 hours a day, 7 days a week
  • Controlling and maintaining building environments
  • Managing safety, statutory, renovation, repair, energy and preventative maintenance projects related to University-owned buildings
  • Providing support to all University events and ceremonies
  • Supporting the University’s energy and environmental initiatives
Facilities and Campus Operations leadership comprises experienced professionals dedicated to overseeing the maintenance, operations, and improvement of Brown's buildings and grounds.
The mission of Facilities and Campus Operations is to support the University by enhancing the quality of physical facilities. We do this through planning, designing, engineering, constructing, and maintaining in a responsive, service-oriented, effective, and environmentally-conscious manner.
Facilities and Campus Operations consists of several offices with dedicated, skilled, professional employees trained in every trade required for the maintenance, repair, and renovation of campus facilities. Services offered range from grounds maintenance to events support to custodial services to heating, ventilation, and controls to project planning, design, and construction.

Hours of Operation

Administrative Office Hours*

  • Monday–Friday
  • 8:30 am–5:00 pm

Event Operations*

  • Monday–Friday
  • 8:30 am–5:00 pm


Key Control**

  • Monday–Friday
  • 7:30 am–4:00 pm

Service Response Center

  • 24 hours, 7 days a week

*Staff may observe summer hours beginning the first weekday after Memorial Day through the third week of August, Monday-Friday 8:00 am–4:00 pm.

**After hours key pick up and drop off are available at the Service Response Center.

Location and Directions

Department of Facilities Management
Brown University
Box 1941
295 Lloyd Ave.
Providence, RI 02912